# Status

**URL:** https://community.limacharlie.com/c/platform-updates/status/11.md

[Latest](https://community.limacharlie.com/latest.md) · [Categories](https://community.limacharlie.com/categories.md) · [Tags](https://community.limacharlie.com/tags.md)

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## [About the Status category](https://community.limacharlie.com/t/about-the-status-category/25)

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**Author:** [@eric\_capuano](https://community.limacharlie.com/u/eric_capuano)\
**Replies:** 0\
**Last updated:** [February 17, 2025, 6:52pm UTC](https://community.limacharlie.com/t/about-the-status-category/25 "2025-02-17T18:52:58Z")

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Automatic updates from https://status.limacharlie.io/

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## [US datacenter: endpoint sensors unable to connect (2026-09-19)](https://community.limacharlie.com/t/us-datacenter-endpoint-sensors-unable-to-connect-2026-09-19/787)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [September 19, 2026, 11:16pm UTC](https://community.limacharlie.com/t/us-datacenter-endpoint-sensors-unable-to-connect-2026-09-19/787 "2026-09-19T23:16:00Z")

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This incident is being reported retroactively. Starting at approximately 21:50 UTC on 2026-09-19, endpoint sensors connecting to our US datacenter progressively lost their connection to the LimaCharlie cloud. By 22:08 U…

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## [API Degredation](https://community.limacharlie.com/t/api-degredation/715)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [June 1, 2026, 11:16pm UTC](https://community.limacharlie.com/t/api-degredation/715 "2026-06-01T23:16:00Z")

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We are currently experience impact on our API endpoints and they are operating in degraded state right now. We are investigating and working to stabilize the issue. We will update as soon as we have more info. This is …

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## [Operations are currently impacted by GCP outage with Firebase](https://community.limacharlie.com/t/operations-are-currently-impacted-by-gcp-outage-with-firebase/639)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [March 13, 2026, 5:04pm UTC](https://community.limacharlie.com/t/operations-are-currently-impacted-by-gcp-outage-with-firebase/639 "2026-03-13T17:04:00Z")

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We are currently heavily impacted by an outage with GCP Firebase. We are working with GCP support to resolve. Will have updates as soon as we are able. This is a companion discussion topic for the original entry at htt…

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## [Currently experiencing degraded function with our APIs](https://community.limacharlie.com/t/currently-experiencing-degraded-function-with-our-apis/604)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [February 19, 2026, 8:59pm UTC](https://community.limacharlie.com/t/currently-experiencing-degraded-function-with-our-apis/604 "2026-02-19T20:59:00Z")

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We are currently experiencing a degraded status with our APIs. We are investigating the issue, focused on stabilization. Will update as we have more information. This is a companion discussion topic for the original en…

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## [Degraded performance in USA region](https://community.limacharlie.com/t/degraded-performance-in-usa-region/586)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [February 3, 2026, 9:15pm UTC](https://community.limacharlie.com/t/degraded-performance-in-usa-region/586 "2026-02-03T21:15:00Z")

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We experience unusually high load on one of the internal data systems, as a result some services, including D&R rule suppression, are impacted. Remediation effort on the way, systems began to return to normal operation…

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## [Elevated API errors in US and EU](https://community.limacharlie.com/t/elevated-api-errors-in-us-and-eu/531)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [November 14, 2025, 5:00pm UTC](https://community.limacharlie.com/t/elevated-api-errors-in-us-and-eu/531 "2025-11-14T17:00:00Z")

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We observed elevated API level that manifests as sensor list not loading for some of our users. Potential problem found, remediation applied, and we continue to monitor the situation as the services are being restored to…

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## [Degraded performance in Europe region](https://community.limacharlie.com/t/degraded-performance-in-europe-region/488)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [September 30, 2025, 11:43am UTC](https://community.limacharlie.com/t/degraded-performance-in-europe-region/488 "2025-09-30T11:43:00Z")

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We are currently experiencing degraded performance of systems in region Europe. We are investigating these issues, and will update as soon as we have more information. This is a companion discussion topic for the origi…

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## [Issues with Sensors in Europe](https://community.limacharlie.com/t/issues-with-sensors-in-europe/482)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [September 24, 2025, 1:40pm UTC](https://community.limacharlie.com/t/issues-with-sensors-in-europe/482 "2025-09-24T13:40:00Z")

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We are experiencing issues which impact sensors within our European data centers. Users may see issues with sensors in this region (e.g. sensors attempting to enroll, sensor telemetry ingestion, sensor tasking, etc.) We…

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## [Short firebase outage that impacted app/api](https://community.limacharlie.com/t/short-firebase-outage-that-impacted-app-api/462)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [August 20, 2025, 11:08am UTC](https://community.limacharlie.com/t/short-firebase-outage-that-impacted-app-api/462 "2025-08-20T11:08:00Z")

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At approx 5:01AM MST, we experienced a short window of outage to Firebase that impacted our web app, and API. System have since recovered. 6:13AM MST - Systems are fully recovered, and nominal. This is a companion dis…

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## [Systems degraded](https://community.limacharlie.com/t/systems-degraded/354)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [June 13, 2025, 3:35pm UTC](https://community.limacharlie.com/t/systems-degraded/354 "2025-06-13T15:35:00Z")

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We experienced degraded systems due to residual impact from upstream provider outages from yesterday. We are in a stabilization phase, and are working towards nominal operations. 8:03 AM MST - All systems nominal at thi…

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## [Heavily impacted by GCP Outages](https://community.limacharlie.com/t/heavily-impacted-by-gcp-outages/351)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [June 12, 2025, 6:09pm UTC](https://community.limacharlie.com/t/heavily-impacted-by-gcp-outages/351 "2025-06-12T18:09:00Z")

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We are experiencing high impact from what appear to be outages with various services with Google Cloud. We have not ETA but will update as soon as we have more information. This is a companion discussion topic for the …

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## [Intermittent issues being investigated](https://community.limacharlie.com/t/intermittent-issues-being-investigated/352)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [June 12, 2025, 6:09pm UTC](https://community.limacharlie.com/t/intermittent-issues-being-investigated/352 "2025-06-12T18:09:00Z")

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This is a companion discussion topic for the original entry at https://status.limacharlie.io/incident/601745

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## [Web app at all URLs is unavailable](https://community.limacharlie.com/t/web-app-at-all-urls-is-unavailable/308)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [May 20, 2025, 3:39pm UTC](https://community.limacharlie.com/t/web-app-at-all-urls-is-unavailable/308 "2025-05-20T15:39:00Z")

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The Web App can not load. Preliminary investigation indicates possible GCP failure. Investigating more. All API, backend services, and event ingestion are operating normally. This is not impacting any backend services. …

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## [API errors impacting users](https://community.limacharlie.com/t/api-errors-impacting-users/224)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [March 26, 2025, 4:09pm UTC](https://community.limacharlie.com/t/api-errors-impacting-users/224 "2025-03-26T16:09:00Z")

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We are investigating API errors which are impacting all LimaCharlie services. This is a companion discussion topic for the original entry at https://status.limacharlie.io/incident/534994

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## [API USA overload, elevated errors](https://community.limacharlie.com/t/api-usa-overload-elevated-errors/178)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [March 19, 2025, 5:24pm UTC](https://community.limacharlie.com/t/api-usa-overload-elevated-errors/178 "2025-03-19T17:24:00Z")

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We experience an unusually high volume of API calls in USA that over-running current scaling, causing some API calls to fail. Investigation and remediation on the way. 12:12PM MST - Systems have stabilized. We are still…

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## [Maintenance: System/Upgrade Maintenance to US regions](https://community.limacharlie.com/t/maintenance-system-upgrade-maintenance-to-us-regions/778)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [May 29, 2024, 7:10pm UTC](https://community.limacharlie.com/t/maintenance-system-upgrade-maintenance-to-us-regions/778 "2024-05-29T19:10:12Z")

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We will be performing maintenance on US systems starting at 5PM PST. We expect no impact to systems during this time. This is a companion discussion topic for the original entry at https://status.limacharlie.io/mainten…

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## [Maintenance: Maintenance for Upgrades/Testing](https://community.limacharlie.com/t/maintenance-maintenance-for-upgrades-testing/779)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [May 29, 2024, 3:39pm UTC](https://community.limacharlie.com/t/maintenance-maintenance-for-upgrades-testing/779 "2024-05-29T15:39:05Z")

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We are upgrading/implementing some news systems. While we perform these actions we expect no impact. This is a companion discussion topic for the original entry at https://status.limacharlie.io/maintenance/376453

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## [Maintenance: Systems Maintenance Window - All Regions](https://community.limacharlie.com/t/maintenance-systems-maintenance-window-all-regions/780)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [January 12, 2024, 10:58pm UTC](https://community.limacharlie.com/t/maintenance-systems-maintenance-window-all-regions/780 "2024-01-12T22:58:49Z")

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We want to inform you about an upcoming scheduled maintenance window that will affect our systems in all regions. During this maintenance, our systems will be in a partially degraded state for a period of up to 120 minut…

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## [Maintenance: Systems Maintenance Window - USA region](https://community.limacharlie.com/t/maintenance-systems-maintenance-window-usa-region/781)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [December 21, 2023, 9:31pm UTC](https://community.limacharlie.com/t/maintenance-systems-maintenance-window-usa-region/781 "2023-12-21T21:31:16Z")

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We want to inform you about an upcoming scheduled maintenance window that will affect our systems in the USA region. During this maintenance, our systems will be in a partially degraded state for a period of up to 30 min…

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## [Maintenance: UK cluster maintenance](https://community.limacharlie.com/t/maintenance-uk-cluster-maintenance/782)

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**Author:** [@system](https://community.limacharlie.com/u/system)\
**Replies:** 0\
**Last updated:** [February 3, 2023, 9:18pm UTC](https://community.limacharlie.com/t/maintenance-uk-cluster-maintenance/782 "2023-02-03T21:18:03Z")

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We are performing cluster upgrade, and expected minimal impact to systems. This is a companion discussion topic for the original entry at https://status.limacharlie.io/maintenance/171383
